Effective Date: [01/02/2026]

Drslot (“we”, “our”, “us”) operates the website https://drslot.in, an online appointment booking platform that connects patients with doctors. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

a) Personal Information

We may collect the following personal details when you register or use our services:

  • Full Name

  • Email Address

  • Mobile Number

  • Age and Gender (if provided)

  • Appointment details (doctor, date, time)

b) Medical Information

Drslot does not collect, store, or process any medical or health-related information of patients.

Users are only required to provide basic contact and appointment details such as name, phone number, and preferred time slot for booking purposes.

No medical history, reports, prescriptions, or health data are requested or retained by the platform.

All consultations and sharing of medical information, if any, take place directly between the patient and the doctor at the clinic, and are outside the scope of Drslot’s services.

c) Technical Information

We automatically collect certain information such as:

  • IP address

  • Browser type and device information

  • Pages visited and usage data

  • Date and time of access

2. How We Use Your Information

We use the collected information to:

  • Book and manage doctor appointments

  • Communicate appointment confirmations, reminders, and updates

  • Improve platform performance and user experience

  • Provide customer support

  • Ensure platform security and prevent misuse

  • Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal data to third parties.

Your information may be shared only:

  • With doctors or clinics for appointment fulfillment

  • With service providers assisting in platform operations

  • When required by law or government authorities

All shared data is limited to what is necessary.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. User Responsibilities

Users are responsible for:

  • Maintaining the confidentiality of their login credentials

  • Providing accurate and up-to-date information

  • Logging out from shared or public devices

6. Cookies Policy

Drslot may use cookies to enhance user experience, analyze traffic, and improve services. You can control or disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. Drslot is not responsible for the privacy practices or content of such external sites.

8. Data Retention

We retain your personal information only as long as necessary to provide services or comply with legal requirements.

9. Children’s Privacy

Drslot does not knowingly collect personal information from children under the age of 18 without parental consent.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.